About Us

Memorable Experience

Jovagras first gained a foothold in the wellness sector with the establishment of Well Asih Spa in January 2014. A second spa was added later in 2014. Jovagras focused on two pillars, of quality service, and technical know-how. The success of its focus led to the establishment of Trans Quest Challenge in January 2015; a land and sea recreation operations (Harris Resort Barelang, Radisson Hotel, and Turi Beach Resort). The company grew rapidly and presently has two spa centres and four recreation centres, including a fast-growing travel, hospitality and outdoor activities operations.

Jovagras has had the distinction in partnering with global clients like AXA Insurance, Ernst & Young, DBS, Grundfos Singapore, JP Morgan, Philip Morris, SingTel, Standard Chartered Bank, and many more. The process methodology Jovagras adopts improves service excellence and its offerings, and is well placed to serve clients with specific and varying needs. And unlike many of our competitors, we are best placed to meet the demands of the dynamic and changing marketplace.

Our Values

Jovagras (or also known as Jovagras Global Wisata ) is a business founded in Batam Island, Indonesia in 2013. The company was established on specific key drivers and values to ensure adherence toward its mission in partnering with clients, and to provide effective solutions and services. Jovagras will offer a quality and seamless service that will enable our clients to benefit from lasting experiences in a quality partner in the wellness, hospitality and leisure sector.

Integrity

Committed in providing trustworthy services and products, of competitive and excellent quality.
Continually review our deliverables and hear and act on every service feedback.
Source for quality partners and respected suppliers that ensure our products are excellent value.

Service

Provide our guests with delight and moments of truth.
Execute services that continue to be reputable, personal and friendly.
Treat clients with utmost respect every time, and with privacy.
Serve as a benchmark in the delivery of service.
Relentless in the execution of every service opportunity.
Advocacy as our clients serve as advocates of what we deliver in products and services.

Partnership

Forge and value partnerships with our clients, stakeholders and our team members.
Interdependence and partnerships in how we treat our clients, stakeholders, & team members.

Quality

Ensure our process-oriented service interactions, technical know-how and product deliverables are of an excellent grade and quality.
Regularly trained staff is professionally skilled to provide quality service and advice.
Practises the 3Rs of Reduce, Reuse and Recycle to serve as guardians of the environment, and protect the places we operate within.